Terms of service

Gold AI is software that pursues objectives you author over gold, inside limits you set. You define the objective and every boundary around it; we are responsible for honouring both without interruption and for recording what was done.

Gold AI is not an adviser. Nothing the platform or this website produces is investment advice, a recommendation, or a representation that any particular outcome will occur.

You are responsible for the accuracy of your account information and for the security of your credentials. If your organisation authenticates through Ventureship, your organisation's access rules govern who may reach your account.

You must be authorised to act for the capital your objective concerns. Where an approval chain applies inside your organisation, obtaining those approvals is your responsibility and is not something we are able to verify for you.

Nothing takes force until you arm it, and everything ends in full when you stand it down. The limits you set are enforced structurally: the platform will not exceed them, and reaching your loss tolerance halts everything automatically.

You may change a limit at any hour. The change takes effect immediately and is attributed on the record to the person who made it.

Gold moves, sometimes sharply and sometimes for years at a time. An objective pursued exactly as you wrote it can still lose money. No limit, stop or control described anywhere on this site prevents loss; limits bound exposure, and bounding exposure is not the same as guaranteeing an outcome.

You accept that risk when you arm something. If it is not acceptable to you, then do not arm anything — and we would rather you reached that conclusion before you paid us than after.

We commit to the obligations published on this site: continuous enforcement of your limits for as long as something is live, an append-only record of what was done, escalation to a person when a decision belongs to one, and export of your record on demand.

We publish what the platform commits to and what it has done. We do not publish or otherwise disclose how any of it is achieved — not to clients, press, partners, investors or anybody else who asks. This is a term of service rather than a preference, and it applies equally in every direction, which is what makes it worth something to you.

Fees for published tiers are as stated on the mandate tiers page at the time you commit. Pricing holds for the full term and nothing contingent is introduced after signature. Reserve engagements are agreed in writing before they begin.

You may decline to renew at the end of any term. There is no exit fee and there is no retention negotiation.

We may suspend an account where we are legally obliged to, where credentials appear compromised, or where use of the platform endangers other clients. Where we suspend, we will tell you why, and anything live is stood down safely rather than left in an undefined state.

Nothing in these terms limits liability that cannot lawfully be limited. Subject to that, our liability to you is limited to the fees you paid us in the twelve months preceding the claim.

We are not liable for market outcomes. An objective executed exactly as you authored it has been executed correctly, whatever the result turns out to be.

We will give notice of a material change to these terms before it takes effect, and the version in force when you armed something continues to govern it for its term.

These terms are governed by the laws applicable to Ventureship's place of establishment, as stated in your engagement documentation.